No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems?
You should still aim to avoid escalations and complains; nevertheless, your attitude toward them should make all the difference.
If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now on Amazon!
$2.99 on Kindle.
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Disclaimer: The price of Customer Escalations Management: The Golden Recipe was accurate when this post was published on February 19th, 2022. However, Amazon can and does change Kindle book prices frequently and without notice. Always look closely at the price of an ebook on Amazon before clicking that yellow button. If you purchased a Kindle book by accident, it's simple to return, just follow the return instructions here.