What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships.
But Online Gurus are lying to you about Scaling to hundreds of clients without creating an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done in how you serve your clients, weve got you.
For a long time, marketers, specifically in the online space, have been making bolder and bolder promises. We started with promises of being capable of running a six-figure business (expert or agency), then everyone was promising a seven-figure business, and nowadays they promise you multiple seven figures without even working.
You might have fallen prey to that, pumping money into ads, hiring appointment setters, and having a massive sales team. Still, you face the same challenges as before, but with more chaos.
We’ve been there, and we found a different path to success and having a business we love. Since 2020 we have consulted with more than 100 7 and 8-figure businesses on how to scale their online services and have helped our clients generate 100m dollars in backend sales across these industries: Coaches & Consultants, Digital Agencies, Saas products, Ecommerce, Brick and mortar, and Startup Incubators.
We didn’t accomplish this using fancy Marketing tactics and Sales gimmicks. In fact, we’re not the greatest marketers on earth and have still helped our clients generate more than 9 figures in revenue.
What we did was create a Fulfillment Funnel for our clients so that their clients stayed 4x longer, allowing our clients to 3-4x their lifetime client value.
Free on Kindle.
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Disclaimer: The price of Customer Success Manifesto: How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results was accurate when this post was published on February 06th, 2024. However, Amazon can and does change Kindle book prices frequently and without notice. Always look closely at the price of an ebook on Amazon before clicking that yellow button. If you purchased a Kindle book by accident, it's simple to return, just follow the return instructions here.